211 should be shut bdon for several reason. I have had several representatives who were rude. Very unprofessional. clearly no customer service training. 211is a waste with no reliable resources. How do we get rid of 211 and there incompetent customer service reps as...Read more
United Way 211 wants bi-lingual workers at call center, but the Hispanic employees get constantly harassed. Hispanic employees can't seem to do anything right. Call center work is stressful enough as it is. Some of the OTHER employees GET AWAY with using homophobic...Read more
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